Terms And Conditions

About Us

This web site is owned and operated by Feridax (1957) Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Feridax (1957) Ltd
Park Lane Halesowen West Midlands B63 2NT United Kingdom
Phone: 01384 413841
Fax:
Email: sales [at] peterhickman [dot] net
VAT Registration Number GB 927 5012 34

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. Due to the nature of the product (limited edition made to order), payment will be taken at the point of purchase. Helmets are due to be delivered in November 2018.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery And Handling

In order to process your order we will need to share your data with the official UK distributor of Shoei Motorcycle helmets - Feridax (1957) Ltd. Feridax (1957) Ltd will only use the data to fulfill your order.

Delivery Schedule

Your Order will be delivered in November 2018. In order to process your order we will need to share your data with the official UK distributor of Shoei Motorcycle helmets - Feridax (1957) Ltd. Feridax (1957) Ltd will only use the data to fulfill your order.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01384 413841 (International +44 01384 413841) or fax us on or write to us at Park Lane Halesowen West Midlands B63 2NT United Kingdom

Privacy Policy

Feridax (1957) Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

The product you are purchasing is a limited edition numbered helmet that is produced to your requested size, therefore we cannot accept any cancellation of orders. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty, in which case you should contact us by email or telephone and quoting the invoice number supplied to you.